Real Answer®

Analyze open-end responses effectively

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Key benefits

  • Fully automated process
  • Evaluates the quality of the open-end responses against multiple factors
  • Recognizes nonsense word, profanity, cut-and-paste responses and offensive terms
  • Text classification option for more precise results and deeper quality controls
  • Available in 25+ languages
  • Provides easily understood, contextual real-time scores to enable better decision-making

How it works

1

Respondent answers OE

2

Through API code, Real Answer® runs response through its data-checking algorithm

3

Real Answer® returns flags and score to customer dataset from which an outcome is determined