Real Answer®Key benefits
- Fully automated process
- Evaluates the quality of the open-end responses against multiple factors
- Recognizes nonsense word, profanity, cut-and-paste responses and offensive terms
- Text classification option for more precise results and deeper quality controls
- Available in 25+ languages
- Provides easily understood, contextual real-time scores to enable better decision-making
How it works
1
Respondent answers OE
2
Through API code, Real Answer® runs response through its data-checking algorithm
3
Real Answer® returns flags and score to customer dataset from which an outcome is determined
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